Refund policy

Returns & Exchanges

We accept returns and exchanges within 14 days of purchase for in-store purchases, or within 14 days of delivery for online orders.

Items must be unworn, unused, in their original condition, and have the original tags attached. A receipt or other proof of purchase is required.

Returns

All approved returns are issued as store credit. We do not issue refunds to the original payment method.

Exchanges

Eligible items may be exchanged within the same 14-day period, subject to availability. If the replacement item is unavailable, store credit will be issued.

Online returns

Before mailing a return, contact us at brocolafayette@gmail.com for return instructions. Items mailed without contacting us first may not be accepted.

Mail approved returns to:
Bro Co
507 Hwy 52 W
Lafayette, TN 37083

Sale items, gift cards, and special orders

Sale items, gift cards, personalized items, and special-order items are final sale and cannot be returned or exchanged.

Damaged or incorrect items

Please inspect your order when you receive it. If an item is defective, damaged, or incorrect, contact us immediately at brocolafayette@gmail.com so we can make it right.

For any return or exchange questions, contact us at brocolafayette@gmail.com.